Five Account Tools

Your Responsible Gambling Toolkit at Spinrollz Casino

Play only from 18, knowing deposit limits, loss limits, session time reminders, self-exclusion and reality checks sit in every account you open here.

Set a Deposit Limit

License OGL/2014/4317/116 issued by the Gaming Control Board Curaçao

Protection Overview

You Want the Basics Before You Play

Skim these four facts and you will know who to call and where your tools live.

Minimum Age18+

Licence and RegulatorGaming Control Board Curaçao, OGL/2014/4317/116

Gambling Helpline Aotearoa0800 654 655

Questions on Limits[email protected]

Five Tools Explained

Five Ways to Stay in Charge

The worry that controls take the fun out is answered: each one is yours to set.

How Much Can I Deposit?

Capping what you can add to the account keeps a session inside your budget; switch it on before your first deposit, not after a loss.

Set Calm, Play Calm

A loss limit stops a bad run from eating the rest of your week, and it needs setting while you are calm, ahead of play.

Time Slip Alerts

Reminders nudge you at points you choose during a session, so a quick spin does not quietly become an evening; set one if time slips.

Door Shut, Mind Clear

Closing the door for a fixed stretch takes the decision out of the moment; choose it when gambling has stopped feeling like a choice you control.

How Long Have I Played?

Pop-up checks tell you how long you have played and what it has cost, which helps when a session runs longer than you planned to stay.

When You Decide to Cap It

How Do I Cap My Spending Here?

It settles where the controls sit and how little time the whole job takes.

Login First, Limits Next

Log in and open the settings area of your profile, then look for the section headed with limits and checks before you go further.

The Right Kind of Cap

Pick the control that matches the worry you brought in, whether that is money going in, money going out or hours at the screen.

A Figure You Can Keep

Enter a figure or a length of time you can live with, choose whether it runs daily, weekly or monthly, then read it back.

Proof It Is Active

Save the change, then reload your account page to see the limit listed; if nothing shows, our team can check it for you.

Notice It Before It Costs You

Catching these signs early keeps play what it should be: entertainment with a price you chose. A limit set in your account, or a pause, is the simplest first step, and you can take it today.

Glance down this list and be honest with yourself about how many sound familiar.

You think about the next session more than the last one
Money set aside for bills goes into play instead
You have chased a loss with a bigger deposit
Hiding your play from family or flatmates
Play has become the way you handle a flat mood
You keep saying you will stop after one more round
Sleep, work or study is starting to suffer

Help directory

Reach Out to People Who Understand

By the end you will know three free, confidential places to talk, all reachable today.

Gambling Helpline Aotearoa

A free phone and text service for anyone worried about their own gambling or someone else's, answered by trained people around the clock. Confidential, and you can call without knowing what to say. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling with peer and cultural support, spread across eighteen clinics nationwide, for players and the people close to them. Phone or text the service during weekday business hours to arrange a time. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site covering the signs of harm, practical tips and a finder for local support. Useful for families wanting to understand what is happening and where to go. safergambling.org.nz

Pause and Self-Exclusion Compared

How long should I pause for? A time-out is a break of hours or days, chosen when you want distance without walking away for good. You start it in your casino account, and access stays closed while the pause runs. Set one before a hard week rather than after a bad night.

When you need more than a week. Self-exclusion closes access for a long period, up to two years, and cannot be lifted early. Choose it in your casino account and it applies from then on, with no way back before the period ends. Pick it when willpower has already proved unreliable.

No register, just your account. New Zealand has no national self-exclusion register, so your casino account is the single place to exclude yourself. Nothing is entered anywhere else, and no other operator is told. For further support beyond the account, the Gambling Helpline Aotearoa is there around the clock.

Support and Limits

Limits, Pauses and Exclusion

Straight answers on limits, age checks and whether a break can be undone early.

Can the helpline advise me about a relative who gambles too much?+

Yes. Gambling Helpline Aotearoa takes calls from family and friends as well as from players, on 0800 654 655 around the clock. Staff can talk through what you are seeing at home and point you to free counselling and cultural support.

Why does Spinrollz Casino need to check my age?+

Because casino play here is for adults of 18 and over, and New Zealand rules require identity and age to be confirmed before an account opens. Our team reviews photo ID, proof of address and a payment card image, so the room stays adult only.

Can I change a deposit limit later on?+

You can adjust it in the same deposit limits section of your account, and the new figure applies to what follows. Choose a cap you can live with rather than one you plan to lift after a heavy session.

Do the limit settings work if I only play on my phone?+

They do. The mobile version carries the same account section, so deposit limits, loss limits, reminders and self-exclusion are all set there. Nothing is lost by playing on a handset instead of a laptop.

Can I end a self-exclusion early once I feel better?+

No. A self-exclusion runs for the whole period you picked and cannot be cut short, which is exactly why it holds when a difficult moment passes. Pick a length you are comfortable with before you confirm it.